Ransomware Update

Many of our services are now available again. They are working hard to restore all functions. See below for an updated list on what is and isn't working.

WORKING
OCPL online library catalog  (browse, place holds, renew, check account)
Check out books, magazines, movies, CDs
Overdrive (ebooks)
Hoopla (streaming music and movies)
Freegal (digital music)
Register or replace library cards 

WORKING INSIDE THE LIBRARY ONLY
RBdigital (digital magazines) 
Consumer Reports Online
Electronic resources: Databases
Public computers

NOT WORKING
MediaBank -The MediaBank requires authentication, which is not up and running yet*
During this time, newly processed movies usually placed in MediaBank can be found in the general collections.

NOT WORKING OUTSIDE THE LIBRARY
Some of the electronic resources like databases that require you enter your library card number to access* such as:

Newspaper Archive
Encyclopedia of Climate & Weather
LearningExpress Library
Newsbank
Novelist
Reference USA

Consumer Reports
RBDigital Magazines

*Some of the resources that require library card authentication - a means of using your library card number and PIN (Personal Identification Number) to identify that you are an authorized LPL or OCPL patron - are still down and being worked on. 

 

WHAT HAPPENED
The Onondaga County library computer system was disabled July 12, 2019 by a crypto-ransomware attack, the same ransomware as the Syracuse school district. As a member of the Onondaga County library system, Liverpool Public Library was also affected.

County officials, the FBI and consultants are working hard to get everything up and running one piece at a time, but there is not an exact date when the system will be fully restored. No personal information has been stolen and there was no ransom note from the ransomware company, Ryuk.