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Tech Tips from Mr. G Tech Tips

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Secure Passwords

Passwords. They’re an unfortunate fact of life. And as issues such as identity theft become more and more widespread, it also becomes more and more important to follow good password practices. icon This article provides some tips for making sure that our passwords are really secure.

Secrets of the Library

At a recent conference, I was amazed to find out how many people are totally baffled and confused about how to
use the library. I was told that people feel that there’s some sort of “secret handshake” you have to know in order
find anything. Well, as George and Ira might say, it ain’t necessarily so. You don’t have to have a special degree
and there’s no secret handshake you need to know in order to get the most out of this, or any other library. The
goal of icon this handout is to initiate you into some of those “secrets.”

A Quick Guide to Using Our Catalog

How do you find a book? Or a CD or a movie, for that matter? How do you find books on Canada, or who wrote the
No 1 Ladies’ Detective Agency series of books? If we don’t own the item you’re looking for, how do you find out
if another library in the system has it? Can you have us get the item for you from that other library? How do you
check to see what books you currently have out?
For the answer to these, and other questions, icon read this quick guide to using Polaris, our online catalog.

Placing Better Holds

Our Polaris online catalog allows you to not only find the materials you’re looking for, but to place holds on them
from the comfort of your own home…or wherever you’re online from. However, there are a few tricks to making
sure that you’ve placed a hold in such a way that you have the best chance of getting your hands on that book,
CD, or DVD within a reasonable amount of time. The goal of icon this handout is to teach you those tricks.

Converting Files with Zamzar

It happens to all of us. Someone sends us a file that's written in Microsoft Works and all we have is Word. Or you created a presentation on your Mac at home, using Keynote, but the computer you're working on now only has PowerPoint. icon Zamzar may be the solution to the problem.